Skip to content
![](https://amyhairvietnam.com/wp-content/uploads/2024/07/Sale-amyhair-120x300.png)
Step 1: Collaborator Recruitment and Registration
- Search for Collaborators: AmyHair seeks individuals passionate about the beauty industry, specifically wigs, who desire additional income and autonomy.
- Registration: Interested individuals register to join AmyHair.
- App Account Provision: Upon registration, AmyHair provides collaborators with an account on the AmyHair app.
Step 2: Training and Onboarding
- Training Sessions: Collaborators undergo comprehensive training on product knowledge, sales techniques, and app usage.
- Guidance: AmyHair offers ongoing guidance and support to ensure collaborators are well-prepared for sales activities.
Step 3: Product Offering and Sales Preparation
- Product Knowledge: Collaborators familiarize themselves with the various wig products, including styles, materials, and pricing.
- Sales Materials: AmyHair provides sales materials, including catalogs, promotional items, and marketing tools.
Step 4: Order Placement
- Using the App: Collaborators use the AmyHair app to place orders for customers.
- Order Details: Enter detailed information about the customer’s order, including product specifications and quantity.
- Order Confirmation: Confirm the order with the customer and ensure all details are accurate.
Step 5: Payment
- Online Payment: Collaborators facilitate payment through the app’s integrated online banking system.
- Payment Confirmation: Receive instant confirmation of the transaction within the app.
Step 6: Order Processing and Production
- Order Categorization: Orders are categorized based on availability.
- Custom Orders: Sent to the manufacturing facility in Vietnam for production.
- Available Models: Prepared for immediate packaging.
Step 7: Quality Control and Packaging
- Quality Check: Conduct thorough quality checks to ensure products meet AmyHair’s standards.
- Packaging: Carefully package wigs to protect them during shipping.
Step 8: Shipping
- From Cape Town: All orders are shipped from the AmyHair headquarters in Cape Town.
- To Collaborator: Packages are sent to the collaborator’s address if they choose to handle delivery.
- Direct to Customer: Packages are sent directly to the customer’s address if specified by the collaborator.
Step 9: Delivery Tracking and Notification
- Tracking Information: Provide tracking information to both the collaborator and the customer.
- Monitoring: Continuously monitor the delivery process to ensure timely arrival and address any issues.
Step 10: Customer Support and Feedback
- After-Sales Support: Offer ongoing support for product maintenance and customer inquiries.
- Feedback Collection: Collect feedback from customers to improve product quality and service.
- Continuous Improvement: Use feedback to enhance training programs and sales strategies.
![](https://amyhairvietnam.com/wp-content/uploads/2024/08/ORDER-PROCESS-2-120x300.png)
Step 1: Collaborator Login
- Login to App: Collaborators log into the AmyHair app using their unique credentials.
Step 2: Enter Customer’s Order
- Order Entry: Collaborators enter the customer’s order details into the app, including product specifications, quantity, and any special requirements.
- Review Order: Review the order details for accuracy before proceeding.
Step 3: Order Confirmation
- Confirm Order: Confirm the order with the Collaborators through the app, ensuring all details are correct.
- Generate Order Number: The app generates a unique order number for tracking purposes.
Step 4: Payment
- Online Banking: Collaborators use the app’s integrated online banking system to process the payment.
- Payment Options: Provide options for credit/debit card payments, bank transfers, and other online payment methods.
- Transaction Confirmation: Receive an instant confirmation of the transaction within the app.
Step 5: Payment Confirmation
- Verify Payment: The app automatically verifies the payment and updates the order status.
- Notification: Both the collaborator and the customer receive a notification confirming the payment and order status.
Step 6: Production ( with non-avaiable wigs )
- Production Queue: The order is placed in the production queue at the AmyHair manufacturing facility.
- Progress Tracking: Collaborators can track the production progress through the app.
Step 7: Shipping and Invoice
- Prepare for Shipping: Package the order and prepare it for dispatch.
- Generate Invoice: The app generates an invoice, which is sent to the customer and available for the collaborator to view.
- Shipping Notification: Notify the customer and collaborator once the order has been shipped, including tracking information.
Step 8: Delivery
- Track Shipment: Use the app to track the shipment until it reaches the customer.
- Delivery Confirmation: Confirm the delivery with the customer, ensuring they have received the order in good condition.
Step 9: After-Sales Service
- Customer Support: Provide ongoing support for product maintenance and any other inquiries.
- Feedback Collection: Collect feedback from the customer to improve services and products.
Step 1: Order Confirmation
- Confirm Order: Once an order is confirmed, it is categorized based on availability.
- Custom Orders: Orders for non-available models are sent for production.
- Available Models: Orders for available models are prepared for packaging.
Step 2: Production (For Custom Orders)
- Manufacturing: Custom orders are sent to the manufacturing facility in Vietnam.
- Quality Control: Each wig is produced according to the customer’s specifications and undergoes a thorough quality check to ensure it meets AmyHair’s standards.
Step 3: Packaging
- Custom Orders: Once production is complete, the custom wigs are carefully packaged.
- Available Models: Wigs that are already in stock are immediately packaged.
- Packaging Standards: All wigs are packed securely to protect them during transit.
Step 4: Shipping
- From Cape Town: The packaged wigs are shipped from Cape Town to either the collaborator or directly to the customer, based on the collaborator’s instructions.
- Collaborator Delivery: If the collaborator opts to receive the wigs first, the package is sent to their address.
- Direct Customer Delivery: If the collaborator specifies direct delivery to the customer, the package is sent to the customer’s address.
Step 5: Delivery Tracking and Notification
- Tracking Information: Both the collaborator and the customer (if applicable) receive tracking information.
- Monitoring: AmyHair continuously monitors the delivery process to ensure timely arrival and to address any potential issues.
Step 6: Final Delivery
- Delivery Confirmation: Upon delivery, the collaborator or the customer confirms receipt of the package.
- Feedback Collection: AmyHair collects feedback from the recipient to ensure satisfaction with the product and delivery process.