Timeframe

  • Refunds or exchanges are accepted within 7 days of delivery.

Conditions

  • Items must be unused, unworn, undamaged, and in original packaging.
  • Customized wig orders are non-refundable and non-exchangeable.

Process

1.   Customer Request:

  •  Collect the necessary information from the customer (reason, order details)

2.   Verify Conditions:

  • Ensure items meet return/exchange conditions and are within the 7-day window.

3.   Contact AmyHair:

  •   Email: [email protected]
  •   Call/WhatsApp: 0728085266 or 0736481462
  •   Provide customer details, order info, and reason for return/exchange.

4.   Courier Collection:

  • AmyHair arranges a courier to collect the returned order. Customers do not pay return shipping charges.

5.   Processing:

  • Exchanges: New order sent after receiving the return and delivery fee.
  • Refunds: For custom orders, 50% deposit is non-refundable. Refunds only for manufacturing errors. Refunds processed via EFT or Payfast after return is received.

6.   Notify Customer:

  • Keep the customer informed throughout the process.

Notes

  • Items must be securely packaged for return.
  • AmyHair may refuse refunds/exchanges if conditions are not met.

For further assistance, contact AmyHair customer service.

 

AmyHair Price Regulation

At AmyHair, we are dedicated to providing the highest quality wigs at the most reasonable prices. Our products are crafted with excellence, ensuring both beauty and durability.

Wholesale and Collaborator Pricing

For bulk purchases, we offer exclusive wholesale prices that deliver significant savings. Collaborators enjoy special pricing and exclusive deals, designed to support their success in the beauty industry.

Contact Us

To learn more about our wholesale and collaborator pricing, please contact us. We are committed to offering the best value for your investment in AmyHair products.

Contact Information:

AmyHair brings you the best quality at the most reasonable prices. Contact us today for more information.

Cape Town to Major Cities:

  • Johannesburg: 3-5 days
  • Pretoria: 3-5 days
  • Durban: 3-5 days
  • Port Elizabeth: 3-5 days
  • Bloemfontein: 3-5 days
  • East London: 3-5 days

International Delivery:

Cape Town to Angola:

  • Delivery Time: 4-6 days

Cape Town to Namibia:

  • Delivery Time: 3-6 days

Cape Town to Congo:

  • Delivery Time: 5-8 days

Cape Town to Nigeria:

  • Delivery Time: 4-7 days

These delivery times ensure that your AmyHair products reach their destinations promptly, maintaining the quality and service standards you expect.